Q.   What forms of payment do you accept?
A.   We accept as payment cashier's checks, personal checks, business checks, money orders, Visa, Visa Electron, MasterCard, Discover, American Express, Diners Club International direct, cash, and Pay Pal for Automatic Bank Funds Transfers only - NO debit/credit cards or echecks.

Q.   How will my item be shipped?
A.   We carefully pack and ship items with the United States Postal Service. We ship items Priority (2-3 day service), Parcel Post (7 day service), First Class (up to 4 day service), or Media Mail (up to 10 day service for all videos, video games, records, books, bound/printed matter, and other media). International bidders have a choice of Airmail (4-8 day service) or Surface (4-8 week service), which are the most inexpensive options for international shipping. Upon request and payment we will also ship Parcel Post Insured or Global Priority which are much higher in cost.
To check rates you may visit the USPS website at: www.usps.com.

Q.   Help! My item arrived broken!
A.   The chances of your item arriving broken is slim as we provide the best packaging possible. We do self insure so an insurance charge is automatically added to all transactions. Contact us immediately with any damage complaints so that we may come to a fast resolution. This will not apply if you have waived our insurance fee. If you requested postal insurance a claim will have to be filed with USPS or other appropriate shipper.

Q.   I sent payment, you confirmed item was shipped, but I have waited a sufficient amount of time and my item has not arrived.
A.   Since our online selling experience began in October of 1998 we have had few packages lost during shipping. If this happens to you contact us so that we may fill out the proper form with our postmaster so that they may conduct a search for your item. If, after the USPS 30 day search, your package has still not arrived contact us immediately for a resolution as we self-insure our transactions. This will not apply if you have waived our insurance fee. If you requested postal insurance a claim will have to be filed through USPS.

Q.   Who are you?
A.   We are Dawn and James Waxon. Our online selling experience started in October of 1998. Before going cyber with our resale business we both had racked up over a decade each of picking and selling antiques, collectibles and other items of interest. We have sold in malls, at shows and through brick and mortar storefronts. We have dealt with many aspects of the antiques/collectibles industry including importing, wholesaling, and estate processing. We are currently the proud owners of Marceline, Missouri's Main Street Emporium. Our experience and knowledge add up to your confidence!

Q.   My item is not as described!
A.   Have we overlooked a flaw in the item you purchased? Perhaps we failed to note something in the ad? Contact us! We can work out a resolution to your satisfaction, which may include a full or partial refund.

Q.   Why don't you accept debit/credit cards or echecks through Pay Pal?
A.   We already accept Visa, Visa Electron, MasterCard, Discover, Diners Club International and American Express directly. Pay Pal payments using Automatic Bank Funds Transfers are welcome. Personal, Business, and Cashier's checks are welcome via snail mail.

Q.   What is implied by "self insure"?
A.   We self-insure all our transaction items. This means that the minimal insurance charge you paid to us covers your item(s) in full in the case of in transit breakage or loss. We pay claims out of our own pocket when there is a problem without having to file a claim or wait for settlement from USPS or other shippers. We can do this for a lower fee than the shippers charge. This service will not apply if you waive our insurance fee or have requested and purchased insurance through the shipper.

Q.   How may I pay you for my purchase with my credit card?
A.   We do accept Visa, Visa Electron, MasterCard, Discover, Diners Club International and American Express directly. For payment you may securely enter your information on our Checkout Page. You may also call us at (660) 376-9800 Tues.-Sat. 11 am-4 pm central.

Q.   May I make an offer on a direct sale item?
A.   Yes! We will entertain all offers made on our direct sale items. We may not always be able to accept an initial offer, but a negotiation process may begin. Dealers may be eligible for wholesale pricing. To qualify you must email your tax I.D. (resale) number, business name, address and telephone number to mainstreetemporium@sbcglobal.net. Don't forget to include mention of the item(s) in which you may have interest.

Q.   Do you offer wholesale pricing for dealers?
A.   Yes! We do extend a courtesy to the trade. Wholesale discount percentages vary per item. For information on a specific item or items please email your tax I.D. number, business name, address, and telephone number to mainstreetemporium@sbcglobal.net. Don't forget to include the information on the item(s) in which you are interested.

Q.   What is your return policy?
A.   We do encourage potential buyers to examine the item listing carefully as we do consider all sales as final. We do understand that online sales do not allow a potential buyer to hold an item in their hands in order to make a thorough examination. We provide the most complete photos and description that we can. If an item arrives not as described or broken we do expect the purchaser to contact us in a timely manner (usually within 3 days of receipt). Each instance may require a different solution. Although we cannot refund postage, insurance, or other service charges that have already beenspent, we can make a refund of the purchase price plus applicable taxes in the forms of original payment refund or merchandise credit. If an item was insured through the shipper and becomes damaged in transit, a report must be made to the shipper after the sellers are contacted. Feel free to email us if your concern has not been addressed here.

Q.   How may I contact you?
A.   You may contact us with questions, concerns, suggestions, orders, payment information, etc. at the mailing address: